Data Processing Information

If you have agreed with the use of cookies, Erste Group Card Processor d.o.o. (hereinafter: EGCP) can use collected information in order to provide more effective user service, facilitate the use of the website by removing the need for frequent entering of same information or for the adjustment of the website to your personal inclinations and interests.

EGCP does not sell, lease or borrow user personal information to third-party websites and protects your personal information from unauthorised access. If you have agreed with the use of cookies, EGCP can forward your personal information to reliable business partners for particular purposes such as different statistical analyses, advertising, enabling user support or similar needs. In such cases EGCP will forbid its business partner to use your personal information for any other purpose other than the contracted one and will oblige the business partner to protect the confidentiality of personal information.

Cookie policy

Given the importance of personal information and our obligation of transparency, we hereby point out information about cookies, the ways in which we use them on our website and options you have if you would rather disable them despite their advantages.

What are cookies?

Cookies are small textual files that are usually downloaded on your computer, tablet or mobile device (hereinafter: Device) from websites you visit. Cookies enable more simple use since they store your settings for the website (for example, language selection) and activate them when you visit the website again. That way information on the website is adjusted to your needs and usual methods of use.

What types of cookies exist?

In order to understand cookies better and learn how to control them, below you can find out what types of cookies exist and how they are used on this website:

First-party Cookies

Cookies installed to your device by the organisation whose website you visit are known as first-party cookies.

Third-party Cookies

Cookies installed to your device by another organisation whose website you visit are known as third-party cookies. The example of third-party cookies is a cookie set by a company specialised in website analytics (for example, Google Analytics) that provides information to the website owner about the number of persons visiting the said website.

Persistent Cookies

Persistent cookies stay stored on your device even after you close the web browser. With the help of these cookies, websites store information to make the use easier for you. For example, websites which require entering user name and password will remember your entry upon every visit.

Session Cookies

Temporary cookies are removed from your device in the moment you close the web browser you used for browsing the website. With these cookies websites store temporary information used for its proper functioning.

Which cookies does EGCP website use?

In order to enhance user experience, this website uses all mentioned cookies (first-party and third-party cookies, persistent and temporary cookies).

Website Functionality

This website uses cookies (first-party and persistent) that are necessary for proper and technical functionality or that offer a service or option you have requested (for example, cookie that “remembers” your acceptance or refusal of third party-cookies).

Statistics and Analytics of Website Traffic

This website uses cookies (third-party) for monitoring which help us improve the website by giving us aggregate statistics and analytics on user traffic, most visited parts of the website, the number of visits from different sources or via organic search (for example, Google Search) Third-party cookies used by the website do not personally identify you and are completely anonymous.

Advanced settings for monitoring statistics and analytics (include the collection of demographic data and user interest) help us improve our services and provide information about new products and services you can use.

Monitoring cookies are not set.

In order to disable monitoring cookies, choose the option of removing cookies.

If you would like to set monitoring cookies in the future and therefore enhance your user experience and help us in creating targeted content, choose the option to set cookies.

How to Control Cookies?

As was explained above, cookies help create the best user experience on a website. If you decide to disable cookies, you may find out that some aspects of the website are not functioning as expected.

Apart from the already explained specific disabling of cookies, you can set your web browser to disable cookies if you do not want to receive them. Please note that most web browsers offer different levels of privacy (such as allowing first-party cookies, but blocking third-party cookies) or notify you every time a website wants to set up a cookie. Please note that disabling cookies prevents setting up new cookies, but it will not remove previously set cookies on your device, unless you erase all cookies in your browser settings.

Instructions for Managing Cookies

Instructions for managing cookies for most frequently used web browsers can be found on the following websites: or