If you have agreed with the use of cookies, Erste Group Card Processor d.o.o. (hereinafter: EGCP) can use collected information in order to provide more effective user service, facilitate the use of the website by removing the need for frequent entering of same information or for the adjustment of the website to your personal inclinations and interests.

EGCP does not sell, lease or borrow user personal information to third-party websites and protects your personal information from unauthorised access. If you have agreed with the use of cookies, EGCP can forward your personal information to reliable business partners for particular purposes such as different statistical analyses, advertising, enabling user support or similar needs. In such cases EGCP will forbid its business partner to use your personal information for any other purpose other than the contracted one and will oblige the business partner to protect the confidentiality of personal information.

Cookie policy

Given the importance of personal information and our obligation of transparency, we hereby point out information about cookies, the ways in which we use them on our website and options you have if you would rather disable them despite their advantages.

What are cookies?

Cookies are small textual files that are usually downloaded on your computer, tablet or mobile device (hereinafter: Device) from websites you visit. Cookies enable more simple use since they store your settings for the website (for example, language selection) and activate them when you visit the website again. That way information on the website is adjusted to your needs and usual methods of use.

What types of cookies exist?

In order to understand cookies better and learn how to control them, below you can find out what types of cookies exist and how they are used on this website:

Cookies installed to your device by another organisation whose website you visit are known as third-party cookies. The example of third-party cookies is a cookie set by a company specialised in website analytics (for example, Google Analytics) that provides information to the website owner about the number of persons visiting the said website.

Temporary cookies are removed from your device in the moment you close the web browser you used for browsing the website. With these cookies websites store temporary information used for its proper functioning.

This website uses cookies (first-party and persistent) that are necessary for proper and technical functionality or that offer a service or option you have requested (for example, cookie that “remembers” your acceptance or refusal of third party-cookies).

As was explained above, cookies help create the best user experience on a website. If you decide to disable cookies, you may find out that some aspects of the website are not functioning as expected.

Apart from the already explained specific disabling of cookies, you can set your web browser to disable cookies if you do not want to receive them. Please note that most web browsers offer different levels of privacy (such as allowing first-party cookies, but blocking third-party cookies) or notify you every time a website wants to set up a cookie. Please note that disabling cookies prevents setting up new cookies, but it will not remove previously set cookies on your device, unless you erase all cookies in your browser settings.